Assistance / Community Assistance Department

Request Service

To request service, please complete the online Work Order Request Form (WORF) below.

Requests for service can also be made by calling the Community Assistance Department at 281-353-8424, or the PDF format of the WORF can be faxed to 281-893-5589, or mailed to 1001 Preston, Ste. 950, Houston, Texas 77002.

After hours, weekends, or holidays, please contact the Harris County operator at 713-755-5000 to report road hazards, such as blinking traffic lights, missing manhole covers or storm drain grates, missing stop signs, etc.

Note: Incomplete forms may cause delays in processing requests; please complete all required fields to ensure prompt processing.