Guidelines for Multicare Facilities
Harris County Precinct 4 Commissioner R. Jack Cagle is pleased to provide transportation for residents in multicare facilities. This educational and recreational service is provided to encourage senior adults to participate in community and area events.
Precinct 4 buses may be reserved by activity directors or designated staff members of multicare facilities who have attended a trip coordinator training meeting, conducted by the Transportation Division of Precinct 4’s Senior Adult Program. For information on the next trip coordinator training meeting, please contact Precinct 4’s Transportation Division by calling 281-893-3726, or view the schedule online.
Precinct 4’s wheelchair-accessible buses can accommodate up to three fixed non-folding, standard-size wheelchairs and six folding wheelchairs. Wheelchairs with extended leg/arm devices may reduce the number of fixed wheelchairs.
When reserving a bus, trip coordinators need to indicate if a wheelchair-accessible bus is needed. A wheelchair-accessible bus is not needed for ambulatory passengers that use folding wheelchairs.
Trips are limited to a maximum of six hours within a 75 mile radius with a maximum of two stops. Departure times are not scheduled for any time earlier than 8 a.m. Effective Monday, May 2, 2011: Precinct 4 is not booking day trips on Mondays.
Responsibilities of Multicare Facilities
Precinct 4 bus drivers are unable to provide individual assistance to passengers. The staff of multicare facilities must provide enough staff/volunteers to ensure the safety of passengers. The accompanying staff/volunteers must not be residents of the facility and must be at least 18 years of age. Please refer to the following guidelines to determine the number of staff/volunteers required to accompany passengers:
- One staff member/volunteer is required for each passenger who uses a wheelchair, walker, or cane.
- One staff member/volunteer is required for every three ambulatory passengers.
Prior to departure a staff member/volunteer must:
- Conduct a wheelchair brake test. If the brakes fail to hold in place, make plans to secure a properly functioning wheelchair: wheelchairs with faulty brakes will not be loaded onto the bus. Brake failure during transporting is very dangerous!
- Oxygen tanks and spare tanks must be placed/transported in a carry-on bag that will remain with the passenger at all times.
Facilities are responsible for the overall care of passengers’ special needs throughout the duration of a trip while on a Precinct 4 bus. These responsibilities include but are not limited to:
- Contacting the destination point to arrange special services required by passengers
- Assisting with the loading and unloading of passengers
- Transferring passengers from wheelchairs to fixed seats on the bus
- Assisting the driver with securing wheelchairs for passengers who do not transfer to fixed seats on the bus
- Assisting passengers on ramps or elevators that may be encountered during the trip
- Placing protective incontinence pads on every passenger’s seat
- Clean and sanitize soiled seats/areas
Wheelchair and Boarding Information
- Precinct 4 drivers reserve the right to determine and refuse any wheelchair that cannot be safely secured and transported.
- Transport wheelchairs are not permitted.
- Only Precinct 4 drivers are allowed to operate wheelchair lifts
Trip Planning Guidelines
- Each year, trip coordinators will be required to complete a new Trip Coordinator and Group Information Form.
RESERVATIONS FOR NOVEMBER 2018 - APRIL 2019
Trip Coordinators may reserve trips for November 2018 through April 2019 by following these steps:
SEPTEMBER 1 - SEPTEMBER 30, 2018
1. Go to www.hcp4.net/community/sap
2. Under the Senior Adult Program Menu, click on Day Trips Information on the left side of the webpage, and then scroll to Online Forms.
3. Select Transportation Bus Reservations.
4. Complete the Transportation Bus Reservation Form, click review, then click SUBMIT to complete your request/s.
5. You will receive immediate confirmation that your request/s have been submitted. You can expect confirmation of the dates reserved within 7 - 10 business days after submitting the online requests. Always use the confirmation number from the final email when contacting the transportation department.
Each month, Trip Coordinators will be e-mailed a list from Fun4Seniors of remaining available dates to reserve extra buses for the reservation period. Reservations for your travel group to have extra dates during the reservation cycle can be made by following the instructions above and submitting online.
Contact the Transportation Office at 281-893-3726 with any questions.
Precinct 4’s Senior Adult Program Fleet includes:
- Two, 14-passenger shuttle bus
- Five, 26-passenger mini buses with wheelchair lift
- Six, 39-passenger buses with wheelchair lift
Note: Precinct 4’s vehicles are not equipped with rest rooms.
- Detailed itineraries and plans for the trip must be arranged by the facility and submitted on the Trip Itinerary Form (TIF) to the Transportation Office at least 30 days prior to departure.
- Each stop must be planned prior to the trip by the facility and listed on the TIF.
- Confirm the maximum number of passengers planning to travel and the exact number of wheelchairs by calling the Transportation Office three to five working days before a trip. Please do not exceed the maximum number after you call.
A minimum of 10 passengers is required for the 26 passenger wheelchair lift buses. Trips with less than 10 passengers at the time of pick up will be canceled. A minimum of 20 passengers is required for the 39 passenger buses. Trips with less than 20 passengers at the time of pick up will be canceled.
Many senior adult groups ask how they can show their appreciation for the transportation services and other special activities provided by Precinct 4's Senior Adult Program. Here’s how any group can help:
- Donations from groups and individuals to Precinct 4’s Senior Adult Program sponsors events like the annual “Opry in Humble,” concert and theater tickets, senior adult dances, plus a variety of other senior adult activities. Only with continued support and commitment can this fund expand to provide additional special programs for senior adults of Precinct 4.
If your group would like to make a donation, please make a check payable to Fun4Seniors and mail it to 1731 Hugh Road, Houston, Texas 77067. All donations are used exclusively for special activities and events, which benefit the senior adults in Precinct 4. We appreciate your support!